eBooks
301 Smart Answers to Tough Business Etiquette Questions by
As times change, so do norms of behavior in the office. 301 Smart Answers to Tough Business Etiquette Questions has the answers you need to survive daily life in the professional environment. Following the same popular Q&A format of her bestselling 301 Smart Answers to Tough Interview Questions, Oliver will tell you how to get the job and how to keep it by navigating all the intricacies of the modern workplace. Where other etiquette guides evoke images of a stilted and stuffy Victorian tea party, Oliver's witty answers to common questions are both engaging and accessible. She believes that etiquette is not a throwback to some bygone age, but has a direct and tangible impact on your career right here and now. Off come the white gloves as she tears away the corporate veil to reveal things they still don't teach at Harvard Business School, such as: Making a good first impression (and how to fix a bad one!) How to behave in elevators, airplanes, and supply closets Surviving cabs, commutes, and coffee shops Why time is not necessarily money everywhere on the planet Pre-approved conversational topics from A to Z Dining rules and regulations for the twenty-first century What to do when you are suddenly unemployed Electronic communication And much more! 301 Smart Answers to Tough Business Etiquette Questions will ensure that you know how to conduct yourself in every conceivable professional interaction.
Call Number: eBookISBN: 9781616081416Publication Date: 2010-10-06
Business Etiquette and Professionalism by
The rules in business are more flexible than ever before. That means ita s actually harder to know whata s appropriate at any time. Fortunately the keys to conducting yourself at internal or client meetings, at any given time, are still understanding, kindness and courtesy. Make sure you know how to represent yourself and your company in any situation.
Call Number: eBook CollectionISBN: 9781426018527Publication Date: 2009-12-16
eBooks
Business Etiquette, Third Edition by
What differentiates business people from business professionals? Many individuals invest in their careers yet have no clue how to set themselves apart from their competition. Business Etiquette: 101 Ways to Conduct Business With Charm & Savvy reveals both the unwritten and unspoken rules of success. It gives new hires and seasoned professionals alike those rather effortless strategies for climbing that slippery ladder of success. You'll learn appropriate ways for: Introducing two people whose names you've forgotten Determining when to send an e-mail vs. a "snail mail" follow-up Managing coworkers who drop in your office on a moment's notice Being put on the spot in a meeting Playing the corporate hierarchy game with your boss and other higher-ups Dealing with international hosts, colleagues and customers.
Call Number: eBookISBN: 9781601631206Publication Date: 2010-03-20
Chinese Business Etiquette by
"No one doing business with the Chinese should be without [it]."--Midwest Book Review This insider's pocket reference covers common business and social protocols for traveling and doing business in China, Taiwan, and Hong Kong. It is also ideal for anyone hosting Chinese business visitors. This new edition has been updated with current trends, Internet and phone tips, interviews, and fresh ideas for understanding the profound behavioral and social changes produced by Chinese modernization. Stefan H. Verstappen lives in Toronto. He is author ofThe Thirty Six Strategies of Ancient China and has worked as a corporate trainer and publicist in Hong Kong, Taipei, and Beijing.
Call Number: eBookISBN: 9781611720204Publication Date: 2015-06-02
eBooks
Exceptional Care for Your Valued Client by
Exceptional Care for Your Valued Client is the second book from Bob Nicoll, creator of the empowering word choice concept: Remember the Ice. As with his first book, Remember the Ice and Other Paradigm Shifts, he has teamed up once again with Bronwyn Emery Ashbaker, an extraordinarily gifted developmental editor. Exceptional Care is about providing just that -Exceptional Care. So Bob sought out LuAnn Buechler, an insightful, delightful lady with 30 years experience in creating exceptional care for her valued clients via her hospitality and event planning skills. Communication is the first and last word in customer service. Your success or failure swings on your ability to communicate clearly, succinctly, tactfully, confidently, and congruently. In this book read about enlightening concepts and hands-on tools you can use immediately to enhance the Exceptional Care you are providing for Your Clients.
Call Number: eBookISBN: 9781907722240Publication Date: 2011-04-01
