What is Document Delivery?
Document Delivery is a service that obtains for specified users copies of articles and book chapters needed for research that are not available in the John B. Cade Library’s collections. Requests are submitted through ILLIAD.
There are two types of document delivery services available:
Electronic delivery of articles/book chapters in the collection at John B. Cade Library
Available to current students, faculty and staff.
Provides electronic delivery of an article or book chapter (subject to copyright restrictions) held in our collection.
Delivery of Books to Registered Online Students
Available to a limited group of patrons:
Document Delivery Policies - Electronic
Who is eligible?
Currently registered students, faculty and staff.
Document Delivery requests will not be processed for patrons with excessive fines, blocks on Library account or an expired ID.
How are requests submitted?
All requests are submitted electronically through ILLIAD.
You will be required to complete all fields related to your document request.
Contact ILL
Ms. Linda Forsythe
(225)771-2633
Circulation/Interlibrary Loan/Reserve Manager
Hours: Monday-Friday 8:00am-5:00pm
Document Delivery Policies - Hard copy material
Who is eligible?
Document Delivery requests will not be processed for patrons with excessive fines, blocks on their Library account or with an expired ID.
How are requests submitted?
All requests are submitted electronically through ILLIAD.
Select the appropriate Document Delivery request option on the main request page. Please provide as much information as possible. You must provide the call number and location of the item. Submitting a request without this information may delay the processing of or cause the cancellation of the request.
Distance Education students: Books and hard copy material owned by John B. Cade Library will be mailed to the patron’s address on file within 1-2 weeks of the request date. Material that is not owned by John B. Cade Library can also be requested through interlibrary loan.
This material is typically available within 2 weeks of the request. It will be delivered to the patron’s address on file after receipt at John B. Cade Library. Please factor in these time constraints when requesting material. The John B. Cade Library will pay the cost of shipping items to patrons; however, borrowers are responsible for the cost of return shipping. Material must be received by John B. Cade Library to avoid accruing fines. Note: Interlibrary loan cannot be used for required class materials, e.g. required class texts.
How long for delivery and how much does it cost?
While we strive to deliver material within 24 hours of receiving the request, certain circumstances such as availability and location of material and volume of requests may result in a slightly longer wait for requested material. You can check the status of your request by logging into your ILLiad account.
There is no charge to the patron for this service.